In 2003, experts called on Dr. Potter when plastic surgeon Dr. John Standefer planned an Extreme Makeover for a 47-year-old female patient. The makeover procedures, which included creating 20 crowns and removable partial dentures, took place over four months from May until August. The dramatic "reveal" was aired on television Channel 33 in November of 2003, as part of their "Make Me Over" series. The makeover was also featured on Dr. Paul Hamilton's talk radio program "Doc Shop" on 105.3 FM.

Dr. Potter remembers the striking results, and the patient's remarkable transformation from timid and shy to open and confident. "When she first came into the studio for the premakeover recording, she was anxious and very quiet. After the makeover was complete, she just beamed with confidence and seemed completely relaxed. She described the makeover as having changed her life. It's very rewarding to be part of something like that."